This is a test, a simple test to answer almost synthetic (synthesis is not I have noticed as a feature) that, without claiming to find some kind of vaccine that the rudeness and ignorance reign supreme among wards, corridors and around the world in general, want to check and let you know the sides of your character maybe the cashier ignored ... behavior worthy of forced hospitalization to neuro .... unexpected kindness that you do not believe that they have and so on ..... Sometimes even a single customer with a tick or a ' breath can ruin your day .... sometimes just a smile, "hello", a "thank you" and everything becomes easier .......
Analizzatevi and check the results, you may need to look for another job .... or maybe find a cashier to be trendy, efficient and customer service (which expression in these bad times ......):
* The customer has removed divider "next customer", you spend five articles on the customer that the foregoing ... Representations to your science, talked with disdain as a ironicoleso, you decreed "I had put the Swiss cheese as a divisor !!!!"
A) Look in the vacuum pupil fixed and continue your work undisturbed ... lobotomized ... .......
B) Do you regain possession of the original divisor and growls at the lady scared to death .......
C) Pass the Swiss cheese to the customer telling him to place following the end of its spending, ignoring the protests of Miss dairy ..... enough with dividers ....... anonymous free the imagination!! !
* The client will pass the credit card he held in his mouth ........
A) The gripper with the nails if nothing had happened and holding a conation
B) "The machine does not read his card .... maybe because we have wet ....( sputazzato above mister kukident )....." sorriso......
C) " C'è della saliva sulla sua carta di credito.... può toglierla per favore?" rumoreggiare della coda sempre pronta a condannare qualsiasi passo falso.....
* La cliente si raccomanda di scontarle i punti dalla tessera....te lo ripete prima durante e dopo in un training autogeno....... insiste tanto che:
A) "Si signora le ho scontato i punti!" detto gentilmente e sorridendo sognando una paresi facciale per questo martello pneumatico
B) "Certo signora I assume that the points .... he told me six times, with less patience of A) and without a smile (who does not deserve it)
C) by making you feel all classify the homeless " was 3 cents lady ....." unleashing the derision and the additive in the queue and the color green lizard in customer enraged
* asking the customer if it wants to do two tickets ... one for the appliance and the other for spending .... she decided she tells you .... you .... "Well I can make a partial cut after the appliance .. ....."
A) "Do not be as good as a guarantee receipt" cut "... with the amount paid lady" ... smile .....
B) "We do not have scissors in hand with the lady and even .......( this would be the perfect opportunity to use both)"
C) "It should paste the final amount after 'appliance (and perhaps add some glitter doodles and collage you like a receipt )"..... understand lady? (Good warranty !!!)"
* Customer: "I'm looking dude ........ what's his name ....... the thing .........."
A) Look at the customer wondering what can last, with no help even the phone call home to say "the thing" without the next customer to eliminate the net sliced \u200b\u200bhis carotid artery with a flick of membership card (as you say? too bloody? that's ok, we stepped on his foot so violently that the stops with this rigmarole okay? but I preferred sticking)
B) "Good morning ..... would be able to be a bit more specific please ... could be the thing to slip by the pitted olives ........"
C) "I find left on the shelf next to the bells .........." smile ....... lobot
* Customer gravely: "Cashier I have to tell you something, come with me down the cash ...."
You follow the lady who tells you a sports jacket in a basket left at the foot roller "This is the gentleman's jacket I have chased the other day ... who has paid, but he left it here ...."
The look and try to figure out whether to call the 118 or find another way out, compromise .....
"When was that lady?"
"a fortnight ago Well ...... not that I care, but I wanted to warn"
A) "Madam this jacket is not beyond the barrier of crates and can not be a fortnight in this basket ...... ... anyway thank you was helpful. "
B) "Madame will see that the Lord will have found the jacket to the listening point" never to contradict a "disturbing" passage
C) "Sa-case basis whether the man had lost even these condoms that are under the jacket ?".... smile .....
* Customer lane "cashier, where are the biscuits?"
"Hello, what kind of cookie lady?" Take dried
the customer "I like cookies ... that type!"
A) "We have the dog biscuits to those for children ... there are" gluten free "(no not the cookies without raisins Mrs. .......) and those of soybean ... (No. .. not "asorretaaaaa" soy), the ones without sugar and stuffed with pine nuts ... ... with the cream without the fat lady .... she prefers what?
B) "I'm on the shelf at the bottom left lady"
"Which shelf?"
Take annoyed the cashier "I like that rack shelf .... !!!!"
and you walk away without bothering to mention a
C) "I'm sorry but I do not work in this supermarket .... I'm just trying to split ....." smile ......
* Customer jacket in hand with drawer stops you while you're getting closer to the bucket and your cash ... "Look, she is the one that has served me a week ago ....( approach is not of the best, there would be a good day and bad .... a week ago is a very long time .... mah ...) .. I bought this jacket I wear ..... you think I have this other hand is heavier?
A) Resisting the urge to drop the cash drawer cast on the foot of the bottom of this nightmare home, smile and hands you weigh the jacket with air training (CSI makes me a blowjob if it comes to taking the piss someone) for a good five minutes later sentence "Of course .... this is much heavier"
B) "Bring the two jackets to the listening ....... there will analyze the tissue, say which is more consistent "(connection point does not make you happy ....... ringraziatemi these favors ........)
C)" We have a jacket on sale next week in excess of both what do you have in the consistency and quality ......." satisfied smile to the customer's open mouth
* The customer goes to the cashier with a coupon from cent 0:30 where it says "valid for the next purchase of a jam S. Gennaro "(not her real name ...... we did not jam as they are called but it is a name that works well in this episode and some grace questo S. Gennaro potrebbe anche farla ogni tanto.... )
"Ha comprato la marmellata?"
"No"
Dopo avergli spiegato per un buon quarto d'ora cosa significhi " valido per il prossimo acquisto di una marmellata " (l'italiano questo sconosciuto)
Il cliente borbotta e recrimina "Ogni scusa è buona per non fare lo sconto".......
A) "Mi spiace ma non posso farle lo sconto se non ho la marmellata nello scontrino (e con questo il discorso è chiuso), arrivederci e grazie"
B) "E' scritto sul buono che ha in mano perchè non posso farle lo sconto ma se va al punto di ascolto le My colleagues can spell him again ....."
C) "Hold buon'uomo 30 cents ...... bye and thank you" ( eccheccazzo !!!!!!)
* The customer arrives at 9 o'clock trafelatissima with two bags of cold cuts in cash on hand ... falls close to where your colleague has just arrived with bucket and tray. .... "Apreeeeeeeeeee?"
comes to the rescue and Judgement "Ma'am, I am also open "..... I
The frantic looks with apprehension Mrs. who was preparing to put his goods on the roller and the one with the look of a "no comment ......" lets go ....
arrived before you close the envelopes of cold cuts and looking for change in the portfolio appears before a bill that takes dementia, and hunting pellets on the ground in front of your eyes and those of the lady who left her go ....... Stupid smile ....
A) Pretend you care and are fixed for as long as necessary to pay and leave quickly ......
B) "Lord dropped a piece of paper? (Dropped or thrown? This means the question mark)
C) "Lady can collect the piece of paper that was thrown on the floor or would you prefer to call my colleagues that the cleaning will be happy to return to clean the floor?" (Eccheccazzo! !!!!! even before my eyes no eh?)
* "I thirty-five euro and 70 cents"
"What? How did I spend so much ?
"Please ma'am?" (You will not want to list everything you've got it? This is called failure of discernment .....)
"Could I have spent so tanto..."
"Signora è la macchina a calcolare l'importo....."
"Le macchine possono sbagliare.... ha una calcolatrice?" (la calcolatrice è umana: parliamone.....)
A) "No signora... mi spiace...... può andare al punto di ascolto e verificare con le mie colleghe la sua spesa......(dopo questo test le mie colleghe del punto mi toglieranno il saluto...oppure mi toglieranno di mezzo.....blog o non blog)
B) "Certo Signora" e passi la tua mini calcolatrice alla cliente che si mette in mezzo alla corsia a calcolare tutti i prezzi e rifà il conto duecento volte prima to realize that it should return and tell you that the account is right = astronomical figure of shit
C) "No ma'am I do not have a calculator but if the machines can go wrong it is better to do it in mind the total is not it? " fun and watch the scene of pitiful count with the fingers and the toes up to the lady, squinting and eye color purple, walks away without a word tossed about by a nervous tic .......
Cashier * "24 and 70, Madam ...."
Customer "Euri?
A) "Yes sir, euros ..." stupid smile
B) "No ma'am rupees, we increase the Indian market, is a new initiative of our supermarket
C)" We also accept currency Duckburg Topolinia or if it is more convenient for you ..... .
* Customer "What can I do with this phone?"
A) "Call Madame?" lobot smile ......
B) "to take pictures, listen to music, chatting with His friends and surf the Internet, see the browser if you lose in this supermarket and could not go home, play games, send email, pointing a laser into the eyes of someone who is on the butt, mirror, take measures any object, pull the plate, spread the gel on the hair, grind the pine nuts to make pesto (green version in the regional Trofiaphone )......... ah ... also phone lady "
C)" It can change channels on TV is a remote control ..... lady !!!!!!"
* Customer "But these bags .... when they are gone ....."
"No ma'am they are ecological sacchettti we should not run out of stock ..."
"Yeah .. But when stocks run out ....."
(PLEASE !!!!) read lips "Madam these bags are already 'green biodegradable
........"" I understand but when you finished? "
A)" When I end up ordering it to new madam, goodbye and thanks
B) "bags are" perennial "... never stop ... like the Queen Rotoloni this?
C) "When they finish a part of us volunteers to cultivate corn lady ......"
* Customer: "But this is too sweet prosecco?"
you from your experience sober (not distinguish one beer from vodka) are looking to recruit an intellectual expression and .......
A) "No definitely not ......" smile lobot
B) "Do not give this information to know because I've never drank this wine ....... but if it leads to the listening point will give comprehensive information
C ) Take the expression of a sommelier at the end of the course ...... uncorked the bottle and begin to sniff the cork ......... Then sentence "But this is a prodolce ... altro che prosecco!!!!!"
CASSIERA A) LA CLASSE NON E' CHINOTTO
Sei veramente al top delle capacità di comprensione e sopportazione del cliente.....Una donna nata e caratterialmente predisposta al martirio di ore e ore in cassa senza sentirne minimamente il peso......
Get out your desk after a day of cleaning, and after hearing such crap and pack mineral water ... more of a fresh mozzarella with the drop, more of a hyena smile ..... most merciful Mother Teresa of Calcutta ..
Your work is a mission and more than one cashier customer service you have favorite and not splitting the Kiwis to the other if you do not see compliments in cash ...... you're really a cashier fashion !!!!!
cashier B) ARE AT YOUR SERVICE, BUT DO NOT MAKE ME TURN THE KIWI
; do a better job but you do not like to stand still in the crosshairs of a barrage of crap from the standard customer ....... demented patients, but not ... efficient but does not pander ....... Courteous but not Zerbinati ......
Your job is to play with the utmost seriousness and you seriously analyze the surgical / the cl othing that will appear at the end of the roll better than a psychic ..... in five seconds if you know for sure will slip the bag into the cart, pretending to forget ..... fionderà fifty if you decided to move without letting loose change .... if hello and thanks will be banned from your conversation ....... your analytical mind dissects the customer better surgeon ... and the Allegro in 90% of cases, you send it to the point where he would play with But woe to nervous anxiety ..... ...... revenge would be violent and sudden .........
CASSIERA C) PERCHE' TUTTI A ME?
Sai che la sfiga ti conosce benissimo......e la sfiga ha la faccia del prossimo cliente... Vedi la coda e i suoi componenti come l'ostacolo tra te e il tuo stipendio...il fenomeno come la mina vagante che ti farà uscire di testa e finire sul giornale in cronaca nera.....
Subisci il lavoro ed i suoi "inconvenienti" come un castigo divino and would gladly out half of the customers that you are in front of him ........
Try disgust sweaty hands .... all'alitata aromatic .... the smell of soap splashed somewhere ....... pockets to rummage in pockets looking for loose change you make sense do not exist ....... 50 and 20 euro dirty and wrinkled ...... Well .... will not be the case, look for another job before wearing a new jacket style "spring in Palestine?
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