The clothing of a cashier at the top should be neither too 'party Billionaire to "neither" flea market at Posillipo, "a middle way that ensures the limits of a uniform that is halfway between Gabibbo and Santa Claus, anonymity and visibility at a crucial time in more ... See cashier in wrinkled skirts with hems unlikely shirts and medals dangling anointed and displaced out of pants that have seen axillary a steam iron to pass without touching them, not a pretty sight ..... Brunetta style comb in the morning, even though we are higher and, hopefully, more beautiful, is not a winning move ...
Slippers plush clogs in the winter and summer in geriatrics should be abolished along with the expressiveness of first morning awakening of a walrus or free to yawn in the face to anyone misfortune of having to interact with us .....
The attitude towards the cliente deve essere rilassato, non rassegnato... la nostra arma è il sorriso che non deve essere un ghigno velenoso stile "Vorrei vederti incastrato sotto il primo tir" e nemmeno una risata isterica da ricovero coatto in psichiatria, ma un sorriso di solidarietà col cliente come a dire "So che per te è un brutto momento.. Pensa a quanto sto peggio io...." che rinfranca il fenomeno e lo fa sentire, pur nella sfiga, fortunato .......
Un sorriso può disarmare e mandare con gentilezza il peggior "diversamente educato" a f. ........ AKING the fog of ignorance, but that this should feel offended.
some security guarantees the success of the operation, bowling with melon trying to get a strike on your hands Customer peasants, for example, has a better effect if the shot is accompanied in the first section with a firm hand and a smile ..... neutralizing crushed the finger is a certainty in this last case and the look reassuring avoid any complaint .......
L 'self is our strength, to be used always in the most difficult ... Let me give an example: today is a happy little family show up at my chest, breaded with sand and sun, right from the beach ....... the head of the family is holding a coke iced and his wife, as we talk to a child of three years, she murmurs to her husband "from the bottle to the lady who passes you and then restores the ... I never imagine that this steak S. Babila I throw open the bottle and when I realize half coca is already on my scanner in a flicker of bubbles ... I looked at him with pity mingled with an irresistible desire to strangle him with his bare hands and embarrassed when his wife turns and yells "But the steps open the bottle? He says angry" And yes, I've been drinking .. How to pitch it to him closed? "My self-control was severely tested ... It gave me great satisfaction, however, resist the urge to pull to the shoulder of the vest-style" waterfront "and land it on the shelf with its opposite .... I tacked to a calculated and slow emptying of the borse frigo in modo che la catena del freddo si interrompesse quel tanto che bastava a scatenare disturbi intestinali certi in tutta la famiglia........Colpire tutti, per colpirne uno......
L'autocontrollo è quello che ci trattiene dall'urlare all'ultimo della fila "lei è l'ultimo" come fosse una condanna eterna... il poverino potrebbe soffrire di complessi di inferiorità per tutto il resto della vita...... Infatti quando la sentenza è pronunciata ci sono diverse reazioni: a) l'interessato/a si allontana col suo cestino, senza aver capito una cippa, feeling rejected by the world and we have the certainty of ruining his day, b) interested in looking at us with the same vivacity of a hibernating grizzly lengthen the tail, leaving behind him / her without uttering a word, c) interested in starting a fight with those who arrive later, risking his for the cause of the cashier ......
And then there are several occasions when we lose hope ......
... When we move tons of merchandise and at the end of everything, with a smile there "..... I turn to score 125 euro and 70 cents "and the same, returning our smiles mutters" But I have only 50 € ......"
When we see the corner of the self-taught and scrambled the plastic bag as if to biodegrade in the sweat of the palms and the crucial question safely and meets with peremptory "bag is mine, I brought from home "....
When the phenomenon of the last row, seeing that we're looking into a second pause between the output of the receipt of credit card and signature of the customer we are serving, take the opportunity to pounce and asks excitedly, "Ma'am, the ham is in promotion at half price?"
When we are busy serving puffs and patters on the shelf to typing the barcode of an item, we were not entering the score of Beethoven's 9th .....
There are many times when our self-control is sorely tested, but is reacting to the cashier and assisting its customers in this primal experience that is the expense and above the payment thereof in cash .... Come on girls ....
we can do it ......
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